Cannot create users in DSS Control panel

(imported topic written by patburt91)

From the DSS SAM control panel, i can not create any users. When I click on the “users” tab, i get an error: “An error occured. undefined method ‘username’ for #<ExtUser::WebReports:0x46cb5fc”. Once i click “OK”, i can get to the spot to add a new users, but when trying to create a new user, the “User type” drop down is empty, and without it i can not save the new user. Has anyone seen this, or can anyone point me in a direction? Thanks

(imported comment written by dgies91)

Are you using Web Reports 8.0? What version of DSS SAM are you using? DSS SAM must be updated to version 1.2.4 before you attempt to integrate it with Web Reports 8.0. If you have already updated Web Reports first, updating SAM should resolve the problem.