BigFix WebReport Issue

Reporting
1

(imported topic written by alagos91)

Hi All,

Was hoping someone could help me with an issue I am having, I tried searching the forum for the problem I am experiencing but I got no hits. I created some custom reports and they were working fine for awhile. Just recently I went to pull some data using the reports I created but they were generating the follwoing error message: “Web Reports encountered the following error: class NoSuchSiteID”.

I can re-configure the reports and the problem goes away but I would really like to understand what generated this issue.

Any help would be greatly appreciated.

Thanks,

Arturo

2

(imported comment written by BenKus)

Hi Arturo,

What version are you using?

You might want to contact support directly if you have an ongoing issue here…

Ben

3

(imported comment written by ygarti91)

hi ben\everyone else

i have the same problem i have a windows 2003 r2 sp 2 enterprise edition 64 bit with sql server 2005

my bigfix version is 7.2.5.22

my bes root server is the one that have the bigfix report site (also call bigfix(net bios name))

i get the same error message

“Web Reports encountered the following error: class NoSuchSiteID”

also i have a problem with the bes web reports:enable pdf reports part 1/2

when i deploy it required a restart when i do a restart it still find my server in the relevant for bes web reports:enable pdf reports part 1/2 and the part 2 is still gray but if i am looking on the action on the bes web reports:enable pdf reports part 1/2 it say that it completed

4

(imported comment written by BenKus)

You can try deleting the web reports cache: http://support.bigfix.com/cgi-bin/kbdirect.pl?id=360

If that doesn’t work, you should contact support: http://support.bigfix.com/contact.html

Ben