Bigfix relay server issue

all of our relay servers are not reporting into Bigfix console with current date and time ,
network communication is correct ,telnet is happening to root server ,registry settings are correct.

below mentioned are the logs which we are getting:

error posting report to: ‘http://127.0.0.1:52311/cgi-bin/bfenterprise/PostResults.exe’ (General transport failure.
http://127.0.0.1:52311/cgi-bin/bfenterprise/PostResults.exe’ http failure code 500)

Hello!

I’d recommend opening a PMR on this issue as there are a few reasons this might occur which require some further troubleshooting:

1 Like

We dont have PMR support ,please suggest some troubleshooting steps

Hi Aram,

After running IBM diagnostics tool we are getting below error
Please let me know way to increase filldb size limit.
Relay Status Information

FillDB File Size Limit:
101.70% ( 3199219 / 3145728 Bytes )

FillDB File Count Limit:
0.54% ( 54 / 10000 Files )
Warning! The FillDB buffer directory is overloaded and new
posts will not be accepted.

Please see the following similar thread:

Based on the error (and the fact the address is 127.0.0.1) can tell that the client on a relay machine is attempting to post a report to its local relay component.

First, try restarting the relay service on this machine, then try restarting the client service. Did that solve the issue?

Is the relay overloaded with clients? How many clients have you assigned to this relay?

What version of BigFix for the client and relay components are you running on this relay machine?

Im having the same issue. Any update on this issue? thanks

Can you respond to what @BigFixNinja posted?

Have you tried the steps he indicated?

Please answer the questions he asked the original poster. More information is required if anyone is going to be able to suggest corrective actions.

Have you submitted a PMR to IBM?