BigFix OSD unable to perform cloning from Hyper-V VM

Hi guys,

I am unble to perform cloning from Hyper-V VM, all the BigFix OSD configure is already done inside Hyper-V VM. All the required port is allow / open. Network team also check all the firewall rules is allow. But i am still unmanage to perform any cloning from BigFix OSD Hyper-V VM. You guys have any idea?

Thank you so much if you guys have any solution for me!