BigFix Console Not Showing new patches/fixlets

Hello Everyone,

 I am having some trouble. It seems our BigFix console has stop receiving content.  It has not received any fixlets/tasks since 9/23/2020.  The newest versions of chrome, adobe, java, Microsoft patches have not populated at all for October or November. 

 BigFix is our secondary endpoint management solution which is how we are just noticing this. Does anyone have any ideas of what could be causing this? We have no problem deploying custom content still but are unable to deploy Microsoft and 3rd party patches at the moment since they are not populating in the console.

Hello!

I would recommend contacting BigFix Support to troubleshoot, but one element that is worth reviewing is the ‘Failed’ section of the Gather Status Page: https://<root server name or IP>:<bigfix port>/cgi-bin/bfenterprise/besgathermirrornew.exe for the sites in question to validate connectivity.

1 Like