There were no any action steps performed. Here you can see that I have tried to run the “Install or Upgrade scanner” task two times with result failed or error.
I would recommend opening a PMR with BFI L2 support as we have the BFI scanner running on thousands of NIX endpoints without issue.
Additionally, enable BESClient debug logging from the BES Support site and rerun the BFI scanner upgrade content. There may be additional details that would be useful to troubleshoot the issues you’ve raised. This will also be helpful to L2/L3 shoudl you open a PMR.
For the affected machine the “BES Relay Status” is shows error.
So, endpoint do not have this value available, and my action is failing as action it is unable to check whether relay service is installed or not.
Based on IBM Support assumption the issue can be solved by restarting BESClient on machine.