BF Compliance - Linux Master Server - Console AD integration no longer working – using the Console and the " Identity Provider Directories " section – i add 4 AD / DC servers port 389 – hit " test settings " and sometimes 1 server " connects " sometimes 2 servers " connect " sometimes no servers connect – its all hit and miss
That implies network issues on your deployment. Are there firewalls between your root server and the AD servers? DNS resolution working properly? Are you using an LDAP proxy?
I think you’ll need to check and correct your connectivity to the Domain Controllers, outside of BigFix, first.
thanks jason for the fast reply – LINUX BF – console and BF version -11.0.3.82 - this AD auth config has been in place for about 5 years with no issues – stopped working – or works sometimes – in the last few days – when i do the AD config test using other products or solutions that we have – everything works great – do you know where the logs are that will show the BF master server not able to connect to AD and or the same logs that will show when the connection is good ?
For the test that is probably not logged by default, may need to turn on some additional Console debug logging. I suggest you should open a Support ticket so our team can help you diagnose it.
have a ticket not really getting anywhere with support – so far… its only been 24 hours though – but by now i would like to see the verbose logs where the console login actually connects to AD compared to when the console login can not connect to any of the 4 AD servers supplied
Which Active Directory Forest / Domain Level each of those AD server configured and which OS level are they?
The Root Server which OS Level is used and is it Joined to the domain?
It’s a Linux-based Root Server, so it would need to have the Kerberos authentication configured to allow AD integration.
just wanted to say this cleared up on its own and the AD integration ( Identity provider directory ) config works great.