BESWebReporting Service crashes fairly often after TEM 8.2 upgrade

(imported topic written by Cosmin Gelu)

It was found BESWebReporting Service crashes fairly often after TEM 8.2 upgrade and we are getting TEM SOAP intermittent problems.

Upgraded TEM from 8.1.617 to 8.2.1372

The upgrade was done manually and no errors occurred during the installation process.

The database is local.

I have attached a screen shot with the error caught by Windows Event Viewer.

We are also getting these 500 errors:(I have hidden the IP address like so 146.xx.xxx.x for security/compliance issues)

500 Can’t connect to 146.xx.xxx.x:52312 (connect: Unknown error) at TEM/TEMSOAPAPI.pm line 46

Issuing rollback() for database handle being DESTROY’d without explicit disconnect() at c:/Perl/lib/Carp.pm line 44.

Mon 07/22/2013 11:07:22.82

Terminating on signal SIGTERM(15)

Sat 08/03/2013 15:11:26.27

500 Can’t connect to 146.xx.xxx.x:52312 (connect: Unknown error) at TEM/TEMSOAPAPI.pm line 46

Issuing rollback() for database handle being DESTROY’d without explicit disconnect() at c:/Perl/lib/Carp.pm line 44.

Sat 08/03/2013 15:15:44.19