(imported topic written by sanjaysh0191)
We have upgraded the BES application to 8.0.627 at our location but we are
facing little challenge in BES Webreport. Here are some challenges
- We have lot of Console operators and each one have access to his/her
location’s desktop but when he is checking in Webreport the number of
machines are showing less. for example : if a console operator have access
to 816 machines as per console but when he is extracting report, he get
only 272 machines in his report.
- We have one customized report which you used to get ITCS300 compliance
report. In older version BES 7.2.542.2, the report was coming fine but in
new version 8.0.627, user is getting less machine in comparison to access
of computers in console. Here is the report source attaches