BESMakePDF.exe error

(imported topic written by ggerling91)

I have been receiving this message to my inbox since upgrading to 7.2.

Activity 5 failed with the following error message:

Background process “BESMakePDF.exe” returned non-zero exit code 2: Error: timeout while generating the report, consider setting the PDFReportTimeout value higher

Activity 5 has been disabled.

When this happens I see that a scheduled report that generates a pdf gets disabled.

Is anyone else having this issue?

Does any one have any ideas on where to change the PDFReportTimeout?

Thanks

Greg

(imported comment written by BenKus)

You probably want to start a support case and someone can help you debug…

Ben