BESGather reports it is not connected to the internet

(imported topic written by SystemAdmin)

i have an issue that i am getting teh error in diagnostics that

Test Failed: Verifying that the BESGather service can reach the Internet (This might not pass immediately after a fresh install).

Reason: BESGather reports it is not connected to the internet

Although internet is available and i have microsoft IE 7 installed on that server .Kindly help and let me know why BESGather service not getting this internet .Is there any othert settings specific to bigfix?

Kindly help me in this ASAP

Regards,

SA