BESClient hanging for over an hour

Usage and Config SWD
1

Hi,

ReportTimer EvaluateProperties is taking over an hour elapsed, this can be whilst no tasks are being run or it can be during a task:

Thu, 10 May 2018 18:33:39 +0100 VerboseMessage Entering Reporting Logic.
Thu, 10 May 2018 18:33:39 +0100 ReportTimer PrepareForReport 226 microseconds elapsed
Thu, 10 May 2018 18:33:40 +0100 ReportTimer EncryptionSetup 757520 microseconds elapsed
Thu, 10 May 2018 18:33:40 +0100 ReportTimer ClearCaches 238 microseconds elapsed
Thu, 10 May 2018 18:33:40 +0100 ReportTimer CarbonCopySetup 100 microseconds elapsed
Thu, 10 May 2018 18:33:41 +0100 ReportTimer DeletedFixlets 751741 microseconds elapsed
Thu, 10 May 2018 18:33:41 +0100 ReportTimer ResampleActionAnalysis 39490 microseconds elapsed
Thu, 10 May 2018 18:33:54 +0100 ReportTimer FixletStateChanges 13554656 microseconds elapsed
Thu, 10 May 2018 18:33:54 +0100 ReportTimer UnsubscribeSites 244 microseconds elapsed
Thu, 10 May 2018 18:33:55 +0100 ReportTimer AddChangedAnalysis 1683 microseconds elapsed
Thu, 10 May 2018 18:33:57 +0100 ReportTimer TimeToEvaluateProperty 2260295 microseconds elapsed
Thu, 10 May 2018 20:09:03 +0100 ReportTimer EvaluateProperties 5706418983 microseconds elapsed
Thu, 10 May 2018 20:09:03 +0100 ReportTimer ReportEnd 27433 microseconds elapsed
Thu, 10 May 2018 20:09:03 +0100 DebugMessage ReportManager - Attempting to post report
Thu, 10 May 2018 20:09:03 +0100 DebugMessage DoUploadFile: None authentication used.
Thu, 10 May 2018 20:09:03 +0100 DebugMessage Report posted successfully
Thu, 10 May 2018 20:09:05 +0100 ReportTimer UploadReport 1528305 microseconds elapsed
Thu, 10 May 2018 20:09:05 +0100 DebugMessage ReportManager - report sent successfully.
Thu, 10 May 2018 20:09:10 +0100 ReportTimer AdvanceState 5351147 microseconds elapsed
Thu, 10 May 2018 20:09:10 +0100 VerboseMessage EvaluationManager::Restart Idle All
Thu, 10 May 2018 20:09:11 +0100 NewCommandArrived 4 0 0
Thu, 10 May 2018 20:09:11 +0100 DebugMessage ForceRefresh command received. Version difference, gathering action site.

Whilst hanging, nothing is logged, even with debug logging of 10000. A Force Refresh doesn’t get through although is processed once it stops hanging.

If this happens during a task running it the task just hangs too, which can be after a batch script has been run using waithidden. The batch script completes but nothing appears in the log to confirm exit code etc until the EvaluateProperties has stopped hanging.

What could be causing EvaluateProperties to hang like this?

Thanks

2

You likely have a property that takes a long time to evaluate, such as an analysis that searches for files on the filesystem.

There is a way to retrieve which properties are taking a long time to evaluate. There are postings about it on this forum, but it may take me a while to look them up.

3

Wellb maybe not that long. Have a look at Evaluation Cycle of Client Overly-Extensive

1 Like
4

Awesome thank you… I’ve identified a couple of rogue properties that I have cleaned up.

I stripped off the following texts of firsts ": " which I think shows me a time, highest so far is 50512.144, which I guess is milliseconds?