BES relay log error - root service is stopping

[Nayana]

Root service is stopping.
the BESRelay.log reports the limit issue:
12:21:20 +0100 - /cgi-bin/bfenterprise/postfile.exe (3948930816) - CompressedFileMaxSize limit of 20971520 bytes reached decompressing file ‘/var/opt/BESServer/UploadManagerData/BufferDir/Temp/_ac7e3eabef663ef559386dee9d48c43a314182b1’

Please help to resolve this.

[JasonWalker]

I don’t think that should stop the relay service.

The message implies you’re uploading a large file through the Upload & Archive Manager. Evaluate whether that really is necessary (given large uploads can cause some performance impacts).

If you really do need to upload files that large from the client, tune _BESRelay_UploadManager_CompressedFileMaxSize on the relay (and every upstream relay, and the root server). See https://help.hcltechsw.com/bigfix/10.0/platform/Platform/Config/r_client_set.html

[Nayana]

Thanks for the response, changed this limit on root server _BESRelay_UploadManager_CompressedFileMaxSize .it needs to change on all relays as well ??