BES Gather Error (Error Message: 24: class NoMoreData)

Usage and Config Platform
1

(imported topic written by kmann2391)

I’m getting the following gather error on one of my relays:

Id: 24 Date: Tue, 03 Nov 2009 15:46:01 +0000

Url: http://:52311/cgi-bin/bfgather.exe/opsite11

Error Message: 24: class NoMoreData

I know what user opsite11 corresponds to, and this issue is apparently preventing this user from submitting any actions to this relay or anything downstream of it (other relays and endpoints). I searched the forums but didn’t find anything about this specific error. Does someone know more about what it means and what I can do to fix it?

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(imported comment written by kmann2391)

I meant to note, I ran besadmin.exe /propagatealloperatorsites from the BES server to see if that would do anything. I have been monitoring/refreshing the Gather Status Report for this relay and I’m seeing the error come and go (i.e. sometimes when I refresh it’s there, other times it’s not); but it still seems like it’s not happy with that site.

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(imported comment written by BenKus)

Hey kmann23,

If you look at your actionsite.afxm file in your client folder and open it in a text editor, then scroll down, do you see any operators listed with id=11?

Ben

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(imported comment written by kmann2391)

Yes, there is an operator listed with id=11. This is the person that is having trouble submitting anything through the relay with the gather error for their site.

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(imported comment written by BenKus)

You might remove and re-add the user if you have this issue… or if you want to try to identify this issue, you can contact support.

Ben