BES Diagnostic Failure

(imported topic written by ErinC91)

Hi all,

I’ve just ran the 7.2.5.22 upgrade on our version 7.2.4.60 BES server

The diagnostics which ran at the end of the upgrade fail with the following;

Test Failed: BESMirrorRequest Plugin Reason: The GetHttp call failed with error err_SOCKET_RECEIVE   Result ---------- 11 out of 12 tests passed

I searched the forums for this result and found this post from user Shlomi http://forum.bigfix.com/viewtopic.php?id=2712

Similar to Shlomi, our BES does appear to be working but is very slow. I’ll try to preempt some questions now;

Task Manager shows BesRootServer.exe using 5,6 or 8 threads.

The wwwrootbes\bfmirror\downloads folder shows over 25,000 folders.

We have 86 open actions, 43 stopped and 353 expired.

I downloaded the BESDownloadsCleaner.exe from http://software.bigfix.com/download/bes/util/BESDownloadsCleaner.exe and ran it with the following switches;

BESDownloadsCleaner.exe -N 10 -w -W \downloadcleaner.txt

it showed the following;

Connect to database…

Database version incorrect. Expected versions 1.56, 1.58, 1.96, 1.97 or 1.98 but the current database is Enterprise 1.99

Please advise, thanks!

(imported comment written by ErinC91)

Update to the above;

I manually deleted all expired and stopped actions. This took the folder count in wwwrootbes\bfmirror\downloads down to 891!

(imported comment written by ErinC91)

Nobody ?