BES Client version

(imported topic written by smill59)

When I create a report and use the BES Client Version property, several workstations come back with a version number of none. Why is that? How can I clean up this report?

(imported comment written by BenKus)

Is this property in an analysis? If so, which one? and is it activated?

You might try to also clear you console cache…

Ben

(imported comment written by smill59)

Yes this is from the BES Component Versions analysis.

(imported comment written by smill59)

The analysis has been active for a year. I have cleared my console cache and I still see the issue.

(imported comment written by BenKus)

Hey smill59,

I am not sure… Are these old BES Agents?

you might try the following:

  • Deactivate and reactivate the analysis.
  • Make a new property called “Version of Client” with the relevance version of client.

Ben