BES client installed on KVM machines with same ip address

Usage and Config Platform
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Hi Guys,

In our environment, we have 500+ computers using RHEL with KVM (Joined in the domain). BES client installed in KVM, and it is being managed by our local Bigfix server. Some of the KVMs has the same IP address on other KVMs in the network. With this setup I mentioned can you cite issues that may arise and how can we prevent it.

Thanks in advance!

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I presume each of these is actually on a different network segment somehow.

This type of configuration can interfere with the messages that the server sends through the relay architecture to the endpoints but the system does keep the route to the endpoint unique through its computerId.

The only issues would be if the client isn’t responding quickly enough as these are private networks and the UDP messages may not be getting there. You can do a couple of things to help this IF this is the case.

  • Set each endpoint in these private/NAT subnets to do command polling. This will allow the client to manually check on its own regularly for any work to do
  • Within the private subnets you can add a relay that these virtual hosts can reach, then if needed instruct the relay to check outside of the subnet if there is a NAT or something preventing messages from entering.
1 Like
4

Hi Alan,

Thanks for your help as always!

We’ll follow your instructions and we’ll share once we have the result.

5

Hi Alan,

As suggested by you, we implement command polling on all KVMs. But we can’t still figure out how to do the second option. Please help. Thanks!

*Within the private subnets you can add a relay that these virtual
hosts can reach, then if needed instruct the relay to check outside of
the subnet if there is a NAT or something preventing messages from
entering.