Archive Mirror File(Latest Updated Not appearring in Bigfix Console)

(imported topic written by anandkumar91)

we are facing issue with bigfix fixlet downloaded archive file. Our Bigfix server doesn’t have the internet access, we placed in intranet. We are following document of downloading fixlet. Please find the attached file.

File Name: Document_for_downloading_Fixlets.pdf

we have Run the following command on the Gathering Computer:(Full Internet PC)

MakeMirrorArchive.exe Patches for Windows (English).efxm

after download the archive file we are copied to the Bigfix server to below path

System Drive:\Program Files\Bigfix Enterprise\BES Server\Mirror Server\Inbox.

after copied downloaded archive file to above path, archive files getting disappeared, then i have checked with bigfix server console Fixlet Message=>All Fixlet message=>source released by date none of the latest update appeared. Pease find the attached file. File Name : Console Error.JPG

Earlier we did many time successfully. since last 3 months we are not able to do. Here I’m attached gatherDB file also.

Kindly do needful. if u need any other information or logs please reply me back.

Note: Fixlet Sites already subscribed

(imported comment written by BenKus)

Hi Anand,

It sounds like you should contact support for more assistance…

Ben