We’d like to make a formal request for the iTunes upgrade Fixlets to include, as an option perhaps, the Apple Mobile Device Support software. This software is required to allow users to upgrade their iPhones IOS. Since Apple still refuses for the most part to play nice in the corporate management space (IOS 4 has some advancements in this area, but hardly enough), we still allow users to perform the upgrades. Without this piece of the iTunes software jumble, those updates can not take place on iPhone devices.
Our recently announced MDM Beta that allows you to manage mobile devices (including iOS and Android) should help with this request. More info on the MDM details coming soon…