About sending email

Reporting
1

(imported topic written by NMG2_Banjop_Ramanoo)

I try to send email but not seccess

I report like this:

Error sending test email: Background process “BESEmailer.exe” returned non-zero exit code 22: could not connect to the server. at BESEmailer.pl line 64

how to do it?

someone recommend about this with me

2

(imported comment written by BenKus)

I think it is saying that the email script we use can’t connect to your SMTP server… Did you configure it the web reports email configuration settings?

Ben

3

(imported comment written by coh_is91)

We are experiencing this same issue.

I have configured the SMTP server in the Web Reports configuration. I have also added the TEM servers’s IP address to the allowed list of IP’s for relaying. All of my configuration attempts result in the same BESEmailer.pl error as stated above.

Is there a log generated for the Web Reports site, that I might be able to check for additional information on the cause. Or a list of possible exit codes and their reasons?

Thank you in advance,

4

(imported comment written by coh_is91)

Actually, our error differs slightly. We are getting an exit code of 10061.

Here is the exact message we are receiving:

Error sending test email: Background process “BESEmailer.exe” returned non-zero exit code 10061: could not connect to the server. at BESEmailer.pl line 64.