2016 server name showing 2012 on Bigfix Console. anyone can help me to fix it

satish · January 23, 2018, 6:59am

trn · January 23, 2018, 8:21am

Do you means the server name or the OS name?

If it is the OS name you need to update the Bigfix client.

satish · January 23, 2018, 8:53am

Its OS name … client version already updated. is any other way to fix this issue…?

TimRice · January 23, 2018, 12:19pm

Which BES Client version are you using on the server?

satish · January 23, 2018, 12:33pm

Hi Tim

Its 9.2.3.68 …

trn · January 23, 2018, 12:42pm

TimRice · January 23, 2018, 12:43pm

Your BES Client Version needs to be updated.
You should be able to use the v9.5 clients with a v9.2 server without any problems.

satish · January 23, 2018, 1:37pm

Thanks for you value able information Tim…i will update client version and provide you the result info.

AlanM · January 25, 2018, 12:28am

The minimum agent level is actually 9.5.3 for Windows Server 2016

satish · January 25, 2018, 7:46am

I am getting error during the installation of big fix client (9.5.4.38 ) on 2016 server .

satish · January 25, 2018, 7:47am

error

satish · January 25, 2018, 7:52am

can you please check the error Tim…Its not supporting some file on servers during the installation . any Idea how can i fix it .

AlanM · January 26, 2018, 1:47am

Where is the masthead.afxm or actionsite.afxm file? This is needed for installing