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#1 2009-10-27 08:33:09

lepp
Member
From: glenwood springs, co
Registered: 2009-07-14
Posts: 5

Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Windows 7 / 2008R2 machines report - Core Protection Module - Ineligible for Install - Insufficient Software Resources

Any time frame when these OSs are going to be supported by CPM? I've installed 7.2.5.22

Thanks
lepp

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#2 2009-10-27 09:27:03

BrianK
Experienced Member
From: Cleveland, OH
Registered: 2009-06-30
Posts: 58

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

^ Thanks for asking this question.  I was going to hold off asking until I got our infrastructure updated to 7.2.5.22 just to see if something was different, but kinda figured there would be no change.  A release date would be nice.  For now we are just installing Microsoft Security Essentials, but that is not a long term solution.

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#3 2009-10-27 10:58:58

jessewk
Product Expert
From: Emeryville, CA
Registered: 2006-07-31
Posts: 1070

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

It's out of testing and should be ready for release very shortly. Look for an announcement in the next couple of days. Maybe sooner...?

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#4 2009-10-27 12:27:15

lepp
Member
From: glenwood springs, co
Registered: 2009-07-14
Posts: 5

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Awesome, thanks for your response!

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#5 2009-10-27 17:21:00

jessewk
Product Expert
From: Emeryville, CA
Registered: 2006-07-31
Posts: 1070

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Looks like there are a few delays on the business side so keep an eye out for release next week. Don't worry, I think you'll find the new features are worth the wait.

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#6 2009-10-28 07:12:06

BrianK
Experienced Member
From: Cleveland, OH
Registered: 2009-06-30
Posts: 58

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

New features as in this is an update for the entire CPM platform and not just adding support for Win7?

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#7 2009-10-29 06:56:46

mgoodnow
BES Guru
From: Concord, NH
Registered: 2006-09-06
Posts: 215
Website

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Is the new update - version 10 of the Officescan backend?

Cheers,

Mike

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#8 2009-10-30 12:26:40

jessewk
Product Expert
From: Emeryville, CA
Registered: 2006-07-31
Posts: 1070

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Mike: I believe CPM 1.5 is based on Officescan 10

Brian: Yes, there are some new features as well.  Particularly on the endpoint UI side.  A full announcement with the new feature set will go out next week.

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#9 2009-11-02 12:57:16

mgoodnow
BES Guru
From: Concord, NH
Registered: 2006-09-06
Posts: 215
Website

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Oops - you are right.  Not sure what I was thinking.  I must of been thinking there was a major revision necessary for it to be Windows 7 compliant.  My bad.  Can't wait for the update!

Cheers,

Mike

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#10 2009-11-02 22:45:57

jessewk
Product Expert
From: Emeryville, CA
Registered: 2006-07-31
Posts: 1070

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Hi guys,

We released 1.6 earlier this afternoon.  Hopefully you saw the BES admin announcement and the new content in your consoel.  I'll post the official bit below in a second.

Also, I've been told I'm wrong about the code base version (I know, impossible, right?).  CPM versions thru 1.6 are all based on OfficeScan 8.  Sorry about that!

Jesse

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#11 2009-11-02 22:50:18

jessewk
Product Expert
From: Emeryville, CA
Registered: 2006-07-31
Posts: 1070

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

We are pleased to announce the general availability of BigFix Core Protection Module (powered by Trend Micro) version 1.6.  This update includes several bug fixes as well as the following feature enhancements:

         · Additional Platform Support.  CPM 1.6 provides support for Windows 7 and Windows 2008 R2 in addition to all previously supported platforms.
         · New Client UI.  The new CPM client UI provides a higher degree of interaction, flexibility and control for the end user.  This UI enables users to specify files and  directories for scanning and can be configured to provide notifications to end users when malware is detected.  Additionally users will continue to be able to update pattern files on demand.
         · System Tray Icon. This feature provides users with access to the client UI.

The latest site versions are as follows:
Trend Micro Common Firewall
Site Version: 4

Trend Micro Core Protection Module
Site Version: 8

Trend Micro Reporting
Site Version: 7

If you are not a current CPM customer and would like to evaluate the updated content, please contact your sales representative for additional information.

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#12 2009-11-03 11:45:43

mgoodnow
BES Guru
From: Concord, NH
Registered: 2006-09-06
Posts: 215
Website

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Have begun deploying.  Have several dozen going on 1.6 now.  No issues with upgrade or obtaining new patterns.  New User Console works well also (very excited about this new option). 

Cheers,

Mike

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#13 2009-11-05 08:10:00

lepp
Member
From: glenwood springs, co
Registered: 2009-07-14
Posts: 5

Re: Windows 7 / 2008R2 Core Protection Module - Ineligible for Install

Is there documentation about upgrading to the new CPM version? Do I need to re-start all CPM actions?

I've found that I need to run the task to upgrade the client dashboards, even though it's not in Fixlet Messages.

Also I needed to re-apply "Enable Automatic Updates - Endpoint" and "Enable Client Dashboard"  for my Win7/2008R2 machines to receive them.

Thanks

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