BigFix User Group

You are not logged in.

#1 2009-11-03 07:41:13

kmann23
Member
From: Cary, NC
Registered: 2008-10-23
Posts: 6

BES Gather Error (Error Message: 24: class NoMoreData)

I'm getting the following gather error on one of my relays:

Id: 24    Date: Tue, 03 Nov 2009 15:46:01 +0000
Url: http://<name of BES server>:52311/cgi-bin/bfgather.exe/opsite11
Error Message: 24: class NoMoreData

I know what user opsite11 corresponds to, and this issue is apparently preventing this user from submitting any actions to this relay or anything downstream of it (other relays and endpoints). I searched the forums but didn't find anything about this specific error. Does someone know more about what it means and what I can do to fix it?

Offline

 

#2 2009-11-03 07:46:18

kmann23
Member
From: Cary, NC
Registered: 2008-10-23
Posts: 6

Re: BES Gather Error (Error Message: 24: class NoMoreData)

I meant to note, I ran besadmin.exe /propagatealloperatorsites from the BES server to see if that would do anything. I have been monitoring/refreshing the Gather Status Report for this relay and I'm seeing the error come and go (i.e. sometimes when I refresh it's there, other times it's not); but it still seems like it's not happy with that site.

Offline

 

#3 2009-11-03 18:06:24

Ben Kus
Product Expert
From: California
Registered: 2006-07-18
Posts: 4563
Website

Re: BES Gather Error (Error Message: 24: class NoMoreData)

Hey kmann23,

If you look at your actionsite.afxm file in your client folder and open it in a text editor, then scroll down, do you see any operators listed with id=11?

Ben

Offline

 

#4 2009-11-04 05:07:26

kmann23
Member
From: Cary, NC
Registered: 2008-10-23
Posts: 6

Re: BES Gather Error (Error Message: 24: class NoMoreData)

Yes, there is an operator listed with id=11. This is the person that is having trouble submitting anything through the relay with the gather error for their site.

Offline

 

#5 2009-11-04 23:11:02

Ben Kus
Product Expert
From: California
Registered: 2006-07-18
Posts: 4563
Website

Re: BES Gather Error (Error Message: 24: class NoMoreData)

You might remove and re-add the user if you have this issue... or if you want to try to identify this issue, you can contact support.

Ben

Offline

 

Board footer

Powered by PunBB
© Copyright 2002–2008 PunBB