http://forum.bigfix.com BigFix User Group en http://backend.userland.com/rss http://forum.bigfix.com/viewtopic.php?pid=17023#17023 17023@http://forum.bigfix.com Topic: Heartbeat Setting Message: I think your agents are busy for some reason and so they skip reports to avoid using too much CPU... Try changing your heartbeat to 20 minutes (or longer) and your "mark online after" to 60 min (or longer) and see if that helps...You might want to talk to support or get an optimization service from our professional services team:http://support.bigfix.com/services/Ben Wed, 18 Nov 2009 18:45:37 -0800 http://forum.bigfix.com/viewtopic.php?pid=17013#17013 17013@http://forum.bigfix.com Topic: Console Preferences Message: Similar question also came in today:http://forum.bigfix.com/viewtopic.php?id=4191 Wed, 18 Nov 2009 18:10:47 -0800 http://forum.bigfix.com/viewtopic.php?pid=17004#17004 17004@http://forum.bigfix.com Topic: Heartbeat Setting Message: Send heartbeat is every 15 minutes. Mark offline is at 45 minutes.Machines are set in the masthead to report in at least every 1 day if they receive no actions or refreshes. Wed, 18 Nov 2009 14:33:22 -0800 http://forum.bigfix.com/viewtopic.php?pid=16992#16992 16992@http://forum.bigfix.com Topic: Console Preferences Message: Console preferences are stored in the registry: HKCU\Software\BigFix\Enterprise Console\Preferences. Wed, 18 Nov 2009 09:57:45 -0800 http://forum.bigfix.com/viewtopic.php?pid=16991#16991 16991@http://forum.bigfix.com Topic: Console Preferences Message: Hello,We just recently setup the BES Consoles to be run from citrix instances where users can login to avoid wan delays in remote offices. The setup works quite nicely, however, it keeps separate console caches on each of the citrix instances, so any settings/looks/views that a user sets for themself are different on the different instances, which is somewhat annoying. We did some research on the possibility of setting up roaming profiles over terminal service on AD side but that would require a lot of storage space to be dedicated to users as all local cache will be stored there, as well as introduce additional latency during the login process due to the replication to external storage location.Is there any way around this problem? Is there any way to sync up the user's preferences/views/looks by themselves without having to sync up the entire BigFix cache? Is there a universal place (file, registry, etc) where those preferences are stored on the local machine?Thanks. Wed, 18 Nov 2009 07:47:02 -0800 http://forum.bigfix.com/viewtopic.php?pid=16966#16966 16966@http://forum.bigfix.com Topic: Only want BES service to gather data once a day Message: http://support.bigfix.com/cgi-bin/kbdirect.pl?id=247 Tue, 17 Nov 2009 16:19:57 -0800 http://forum.bigfix.com/viewtopic.php?pid=16951#16951 16951@http://forum.bigfix.com Topic: Only want BES service to gather data once a day Message: I am using Bigfix on a large server farm for just patch management and I only need to know a servers patch state once a day. I have set the heartbeat down to once a day, but I see the BES service taking system resource (I/O, CPU, Memory) all day long. When I go into Manage Properties from the Tools Menu almost all of the properties are greyed out and will not allow me to change the evaluate time to 1 day. Is there something else I need to do so the BES agent only gathers data once a day. This would allow me to really minimize the system impact of BigFix accross the server farm. Tue, 17 Nov 2009 10:07:43 -0800 http://forum.bigfix.com/viewtopic.php?pid=16831#16831 16831@http://forum.bigfix.com Topic: a readymade tool to simulate huge number of virtual BES clients Message: Hi Durgarao,We have tools like this that we use for our internal testing, but they aren't really designed for external customers (they don't have good documentation and there are lots of gotchas).Perhaps you can contact your account manager to ask if someone can assist you directly or get you the answers you need in some other form.Ben Wed, 11 Nov 2009 19:26:09 -0800 http://forum.bigfix.com/viewtopic.php?pid=16802#16802 16802@http://forum.bigfix.com Topic: a readymade tool to simulate huge number of virtual BES clients Message: Is there a readymade tool to simulate huge number of virtual end-points (BES clients)?I need this tool(s):to find the effect of deploying updates over n number of BES clients on a BES server andto perform BES client scalability tests for a BES relayAlso, please let me know if it needs a licensing.ThanksDurgarao Wed, 11 Nov 2009 04:48:28 -0800 http://forum.bigfix.com/viewtopic.php?pid=16798#16798 16798@http://forum.bigfix.com Topic: Moving SQL databse of Bigfix to different location on the BigFix Serve Message: Hi Ben,Thanks for the support. The issue got resolved.Thanks againSharad Tue, 10 Nov 2009 20:49:21 -0800 http://forum.bigfix.com/viewtopic.php?pid=16797#16797 16797@http://forum.bigfix.com Topic: DownloadCacher or similar for a Custom Site? Message: I gave that a try and the -z option does a scan and then starts downloading anything and everything.  I would like to limit it to a specific custom site like you can when using the -m masthead option.   The older version would list the sites and ask which one you would want to cache, but it never listed custom sites. My plan was to have this scheduled such that my content would be pre-cached remote sites at specific times to optimize and ensure that it is local during demand time.-Gary Tue, 10 Nov 2009 17:05:46 -0800 http://forum.bigfix.com/viewtopic.php?pid=16795#16795 16795@http://forum.bigfix.com Topic: DownloadCacher or similar for a Custom Site? Message: Yes, you can use the -z option on the latest version (5.4.0.0) to download custom site contents.See the help file:http://support.bigfix.com/bes/install/B … r_help.txt Tue, 10 Nov 2009 16:11:34 -0800 http://forum.bigfix.com/viewtopic.php?pid=16792#16792 16792@http://forum.bigfix.com Topic: DownloadCacher or similar for a Custom Site? Message: It doesn't look like it is possible to use the downloadcacher tool with custom sites.  Is there an alternate method to force a cache of the contents of a custom site on your relays?I have some custom sites that I would like to do bascaially the same thing that a BESDownloadcacher -m would do.thanks,-Gary Tue, 10 Nov 2009 14:21:04 -0800 http://forum.bigfix.com/viewtopic.php?pid=16743#16743 16743@http://forum.bigfix.com Topic: Moving SQL databse of Bigfix to different location on the BigFix Serve Message: Hi Sharad,Here is how to add a new ODBC connection for your consoles:http://support.bigfix.com/cgi-bin/kbdirect.pl?id=118Here is some more info on ODBC DSNs:http://support.bigfix.com/bes/install/odbcguide.htmlBen Sat, 07 Nov 2009 19:11:47 -0800 http://forum.bigfix.com/viewtopic.php?pid=16738#16738 16738@http://forum.bigfix.com Topic: Moving SQL databse of Bigfix to different location on the BigFix Serve Message: Hi Ben,To backup/restore i have to follow the instructions of Microsoft SQL, once it is moved to other location how we will be configuring the BigFix Core to use the new database. Do you any such document from bigfix ? Please provide.ThanksSharad Fri, 06 Nov 2009 22:00:24 -0800