http://forum.bigfix.com BigFix User Group en http://backend.userland.com/rss http://forum.bigfix.com/viewtopic.php?pid=17033#17033 17033@http://forum.bigfix.com Topic: IE8 Breaks MAKEPDF on WebReports Message: I willl try it. Would I need to uninstall GhostScript, etc? Thu, 19 Nov 2009 06:12:15 -0800 http://forum.bigfix.com/viewtopic.php?pid=16946#16946 16946@http://forum.bigfix.com Topic: CSV format / email report Message: UPDATE:  When the report comes with the attached CSV, the Attachement does NOT show up.  However, if you FWD the email, you can then see there is a CSV attached.  It seems to have something to do with the email client.  Office 2003 in particular. Tue, 17 Nov 2009 07:51:34 -0800 http://forum.bigfix.com/viewtopic.php?pid=16935#16935 16935@http://forum.bigfix.com Topic: IE8 Breaks MAKEPDF on WebReports Message: I noticed the Fixlet was updated a little while ago to add 2008 support... You might want to uninstall and reinstall the pdf capabilities...Ben Mon, 16 Nov 2009 19:07:53 -0800 http://forum.bigfix.com/viewtopic.php?pid=16914#16914 16914@http://forum.bigfix.com Topic: IE8 Breaks MAKEPDF on WebReports Message: I just upgraded my Root server to IE8 and I am now getting a :"Web Reports encountered the following error: Background process "BESMakePDF.exe" returned non-zero exit code 2: Could not instantiate InternetExplorer.Application: No such file or directory "This is only on scheduled reports that are emailed as .pdf for when I try to export to .pdf on a report. Is this not supported on IE8 or do in need to reinstall Ghost Script? Can someone shed some light on this? Mon, 16 Nov 2009 07:53:14 -0800 http://forum.bigfix.com/viewtopic.php?pid=16902#16902 16902@http://forum.bigfix.com Topic: Computers with no name Message: Thanks Ben,That eliminated that computer record. However, I ran that query and found about 60 computers without a name. Is this normal? Is there a command in the Bes Computer Removal tool that will eliminate these? Fri, 13 Nov 2009 19:14:54 -0800 http://forum.bigfix.com/viewtopic.php?pid=16898#16898 16898@http://forum.bigfix.com Topic: Computers with no name Message: Hey boyd,That sounds weird... try this:Find the ID of it (id of bes computer whose (not exists name of it)) and then open the COMPUTERS table in the database and change the IsDeleted column to 1. You might need to clear your console/web reports cache after you update this table manually.Ben Fri, 13 Nov 2009 15:35:29 -0800 http://forum.bigfix.com/viewtopic.php?pid=16878#16878 16878@http://forum.bigfix.com Topic: More Properties in "All Computers" Report Message: To add different columns, you should create a "Computer Properties" report. Select the properties that you want in the list by using the "Summarize" select box. Fri, 13 Nov 2009 07:31:41 -0800 http://forum.bigfix.com/viewtopic.php?pid=16875#16875 16875@http://forum.bigfix.com Topic: Computers with no name Message: I'm creating a custom report that returns a list of computers from a specific group that have not reported in for xx hours. For some reason, there is a computer listed with no name that has not checked in for 62 days and is not listed in the BigFix console. What's the best way to get rid of this computer record? Fri, 13 Nov 2009 07:20:34 -0800 http://forum.bigfix.com/viewtopic.php?pid=16852#16852 16852@http://forum.bigfix.com Topic: More Properties in "All Computers" Report Message: Hi,How do I include more property-columns in the "All Computers" report?I want to export a list of all computers with details like DNS Name, IP Address, User Name and other available custom properties in a similar way to the built in All Computers report. Thu, 12 Nov 2009 11:09:12 -0800 http://forum.bigfix.com/viewtopic.php?pid=16782#16782 16782@http://forum.bigfix.com Topic: Mean time to remediate? Message: Ben,Would it be safe to infer then that the Mean Time to Remediate as shown on the Web Reports Overview page is simply:((last became nonrelevant of it) - (last became relevant of it)) of results whose (not relevant flag of it AND exists last became relevant of it) of bes fixletsOr does it somehow take the Mean Time to Remediate for each Fixlet and average those values? Tue, 10 Nov 2009 08:56:10 -0800 http://forum.bigfix.com/viewtopic.php?pid=16763#16763 16763@http://forum.bigfix.com Topic: Web Reports Feature Requests Message: Hey kespoor, Thanks for your tip. We have considered doing this, but cringe at the idea because we have a lot of sites. I did manage to get filters working, at least somewhat. We think they could be used with web reports accounts that are only needed for SOAP API calls. However, I discovered that deleting the filter removes all restrictions on users that had that filter applied. Is there any way to disable this functionality so that, if a filter is deleted, web reports users that were using it can see no assets at all? Mon, 09 Nov 2009 09:46:16 -0800 http://forum.bigfix.com/viewtopic.php?pid=16742#16742 16742@http://forum.bigfix.com Topic: WebServices/SOAP -  Can I get anything I want out of it ? Message: The SOAP request can use any Web Reports users. The context and visibility of the data will be as available to the Web Reports user. You can use HTTPS to encrypt the data being passed to Web Reports.The Web Reports User's Guide has a section on configuring Web Reports to use https. Sat, 07 Nov 2009 16:00:42 -0800 http://forum.bigfix.com/viewtopic.php?pid=16741#16741 16741@http://forum.bigfix.com Topic: WebServices/SOAP -  Can I get anything I want out of it ? Message: What type of webreport user account  must the SOAP requester use?   When I set up the service account in webreports for the 3rd party application to use to submit SOAP requests, can I use "Normal" user ?Also, is there an easy way to configure it so that the credentials do  not travel over the network in the clear? Sat, 07 Nov 2009 12:53:13 -0800 http://forum.bigfix.com/viewtopic.php?pid=16734#16734 16734@http://forum.bigfix.com Topic: Web Reports to another web server Message: Hi Adrian,There really isn't a standard way of doing this... you can conisder alternate approaches:- Manually copying the html from your browswer.- Using the SOAP API to grab the data you want: http://support.bigfix.com/bes/misc/soapapi.html- Linking directly to the page with authentication in the url: http://forum.bigfix.com/viewtopic.php?id=1450Ben Fri, 06 Nov 2009 19:51:50 -0800 http://forum.bigfix.com/viewtopic.php?pid=16727#16727 16727@http://forum.bigfix.com Topic: Show Policy Actions that have run multple times on a client Message: Great relevance! Thanks Ben! Fri, 06 Nov 2009 13:04:14 -0800