http://forum.bigfix.com BigFix User Group en http://backend.userland.com/rss http://forum.bigfix.com/viewtopic.php?pid=17068#17068 17068@http://forum.bigfix.com Topic: Confirmation Required message Message: We have a variety of BES clients on systems (7.1.1.315, 7.1.5.02, 7.2.4.60 and  7.2.5.22) but the majority is 7.2.4.60. Recently when we deploy software to a system, we ask for a forced reboot post action, there is a secondary message "Confirmation Required". It looks like it times itself out and then restarts the system. I have noticed that the reboot doesn't execute timely. For example, a 15 minute forced reboot, takes atleast 15 minutes, but has ran up to 45 minutes to reboot. Does this have something to do with this new "Confirmation Required" feature?Checking the logs, and they do not seem out of the ordinary.Thanks, Fri, 20 Nov 2009 08:55:19 -0800 http://forum.bigfix.com/viewtopic.php?pid=17065#17065 17065@http://forum.bigfix.com Topic: Relay Autoselection after Standby Message: We use automatic relay selection on almost all of our clients. To prevent clients from hammering the root BES server, we use relay affiliation lists. This has worked well for the most part. However, we've started noticing that clients that have been in standby for several hours select the central BES server almost immediately after waking up. The only thing I can come up with is that they may be having trouble with relay selection while the network connection is in limbo at wakeup.If I deploy a "relay select" command on the clients that incorrectly selected the BES relay, they use another relay based on affiliation. To work around this we're thinking of deploying a policy that forces clients connecting to the BES root server relay to do another relay select every 30 minutes instead of the default (6 hours). Is this a plausible solution, or should I be looking at something else. Fri, 20 Nov 2009 07:21:34 -0800 http://forum.bigfix.com/viewtopic.php?pid=17062#17062 17062@http://forum.bigfix.com Topic: Error in SetupDLL.cpp when installing BES 7.2 client Message: I believe that is a form of an "Access Denied" error... Can you check to make sure you have a fully privileged account?Ben Thu, 19 Nov 2009 23:38:02 -0800 http://forum.bigfix.com/viewtopic.php?pid=17060#17060 17060@http://forum.bigfix.com Topic: problem with deploying red hat patch Message: Did you run the download cacher?http://support.bigfix.com/cgi-bin/kbdirect.pl?id=267Ben Thu, 19 Nov 2009 23:32:15 -0800 http://forum.bigfix.com/viewtopic.php?pid=17041#17041 17041@http://forum.bigfix.com Topic: RDP into Workstation with BES Console open data is scrambled Message: I'm going to try the new RDP 7.0 client (KB969084) on XP to see the issue still exists, since I haven't seen it on my Windows 7 system yet.   Do Citrix users or other 3rd party RDP products experience similar problems?  thanks,-Gary Thu, 19 Nov 2009 08:55:36 -0800 http://forum.bigfix.com/viewtopic.php?pid=17037#17037 17037@http://forum.bigfix.com Topic: Error in SetupDLL.cpp when installing BES 7.2 client Message: BES clients are installing just fine for most of our computers.  However, when we try to install the BES client on one particular server, we get the following error message.  Any idea what could be causing this?Error Code:         -5004 : 0x80070005Error Information:>SetupDLL\SetupDLL.cpp (3078)pAPP:BigFix Enterprise ClientPVENDOR:BigFix, Inc.PGUID:BF7023BC-319B-4FE1-B569-C854A19F81F8$11.0.0.28844@Windows 2000 Service Pack 4 (2195) IE 6.0.2800.1106Thanks,Arpotu Thu, 19 Nov 2009 07:42:38 -0800 http://forum.bigfix.com/viewtopic.php?pid=17031#17031 17031@http://forum.bigfix.com Topic: problem with deploying red hat patch Message: hello everyonerecently we add a computer with Linux red hat enterprise server 5.1every patch that we try to deploy to the server it writes that he cannot download the file from red hat serverso i enter to the fixlet and found that her try to download a file that no longer exist in that location in red hat serverfor example i try to deploy RHSA-2009:1186 - Nspr and Nss Security, Bug Fix, and Enhancement Update - Red Hat Enterprise 5.0 (x86_64)the link for the update is http://download.rhn.redhat.com/MANUAL_B … 2.i386.rpmif you enter to this site you get 404 Error - File Not Foundnow i have a problem because every fixlet that i want to deploy he cannt find the update in the red hat serveris there a way to fix this problem ?thank you very much for your help Thu, 19 Nov 2009 06:00:32 -0800 http://forum.bigfix.com/viewtopic.php?pid=17030#17030 17030@http://forum.bigfix.com Topic: https not supported in wol-trigger Message: We also needed this. Thanks Ben! Thu, 19 Nov 2009 05:49:33 -0800 http://forum.bigfix.com/viewtopic.php?pid=17029#17029 17029@http://forum.bigfix.com Topic: https not supported in wol-trigger Message: Hi Ben,That worked perfectly.  Thank you.If you need any further testing I'm happy to help.-Bill Thu, 19 Nov 2009 05:29:01 -0800 http://forum.bigfix.com/viewtopic.php?pid=17025#17025 17025@http://forum.bigfix.com Topic: Win2k8 R2 x64 Missing Patches Message: Ben, I did check the tasks, it's not listed as relevant.  the same is true of MS08-069, it was not showing as relevant.John Wed, 18 Nov 2009 19:22:55 -0800 http://forum.bigfix.com/viewtopic.php?pid=17024#17024 17024@http://forum.bigfix.com Topic: how to deploy changes in macro within Excel using Service Baseline Message: Hi west,I am not sure I understand the question... can you give me some more info?Ben Wed, 18 Nov 2009 18:46:13 -0800 http://forum.bigfix.com/viewtopic.php?pid=17022#17022 17022@http://forum.bigfix.com Topic: https not supported in wol-trigger Message: Maybe this was easier than I thought... Can you help me test this version and see if it works with HTTPS?http://software.bigfix.com/download/bes … .6.0.0.exeBen Wed, 18 Nov 2009 18:41:16 -0800 http://forum.bigfix.com/viewtopic.php?pid=17019#17019 17019@http://forum.bigfix.com Topic: https not supported in wol-trigger Message: Hey Bill,The WoL trigger doesn't run in a browser so it doesn't have a cross-side scripting issue... but it does have the problem that it doesn't support HTTPS natively... I think this is my fault because I built the script (sorry)... I will try to dig up the source code and recompile it for you (or maybe I can get Zak to do it)...Ben Wed, 18 Nov 2009 18:35:46 -0800 http://forum.bigfix.com/viewtopic.php?pid=17016#17016 17016@http://forum.bigfix.com Topic: RDP into Workstation with BES Console open data is scrambled Message: This is an RDP issue... You can replicate it if you play around with Windows Explorer or other Windows controls...I hate it too... I find that if I resize the columns, it often helps...Ben Wed, 18 Nov 2009 18:12:41 -0800 http://forum.bigfix.com/viewtopic.php?pid=17011#17011 17011@http://forum.bigfix.com Topic: Win2k8 R2 x64 Missing Patches Message: For the malicious software removal tool, look at your "Tasks"... See here: http://forum.bigfix.com/viewtopic.php?pid=14747#p14747For KB954430, look at MS08-069... Ben Wed, 18 Nov 2009 18:03:06 -0800