http://forum.bigfix.com BigFix User Group en http://backend.userland.com/rss http://forum.bigfix.com/viewtopic.php?pid=16748#16748 16748@http://forum.bigfix.com Topic: BigFix Support / Forums / Docs? Message: Well I am using bigfix for last 8 months.Your product as well as your support is splendid.And in case of my testimonial I would like to send you email.Hope you can understand my point. Mon, 09 Nov 2009 00:20:21 -0800 http://forum.bigfix.com/viewtopic.php?pid=11738#11738 11738@http://forum.bigfix.com Topic: BigFix Support / Forums / Docs? Message: I'd be more than happy to e-mail you a glowing testimonial...  I'll be in training for my HP certification for the next week or so but when I get some time I'll forward my testimonial on.  The BigFix support from the forum to the phone support is truly exemplary.EducationCustomer for 3+ years25,000 clients over 200+ sites.In an effort to recycle here's what I posted on the LinkedIn discussion on TripWire a while back...The ability to maintain a comprehensive enterprise management system with few FTEs led us to select BigFix after a thorough RFP process. We can run a 25,000 client network with less than a single FTE if we so choose. I've distributed responsibilities to peers with only their view of the network to offload my workload to work on other projects. The BigFix support is second to none. The BigFix client has a small footprint on the client side as well as no special hardware requirements on the distributed relay side (very little wan traffic over 200+ sites). The product is constantly incorporating new rock solid features into an already unbelievably progressive product. We currently use the patch management features, inventory management, software distribution, security vulnerabilities, and managing Trend deployment, etc. Sorry to be so one sided but I'd recommend a BigFix product eval...that can be flipped to production with no real effort. I'm not on the payroll BTW :) Thu, 19 Mar 2009 22:17:10 -0700 http://forum.bigfix.com/viewtopic.php?pid=11715#11715 11715@http://forum.bigfix.com Topic: BigFix Support / Forums / Docs? Message: Hey folks,We are putting together a datasheet for our support including our docs, forum, and KB. As part of this project, we are collecting testimonials from customers.If you have any comments (no need for anything long... one or two sentences work great) on our support quality, our documentation/KB, or our forum, can you please email me (or you can post)... Your testimonial can be anonymous, but it would be interesting to note:- What industry are you in?- How long have you been a customer?- How many agents do you manage with BigFix?Thanks!Ben Wed, 18 Mar 2009 02:18:20 -0700 http://forum.bigfix.com/viewtopic.php?pid=11303#11303 11303@http://forum.bigfix.com Topic: BigFix vs. Tripwire? Message: Looks like there is a recent discussion on LinkedIn with the title "BigFix vs. Tripwire":http://www.linkedin.com/e/ava/1601293/3 … Jt7dBpSBA/I think you need to be a member of LinkedIn and a member of the "Information Security Community" group to see this thread...If anyone out there is a member, I bet people would appreciate hearing about your BigFix experiences.Ben Tue, 24 Feb 2009 15:44:05 -0800 http://forum.bigfix.com/viewtopic.php?pid=10944#10944 10944@http://forum.bigfix.com Topic: Chiming in Dade County Schools Message: how many relays? Wed, 28 Jan 2009 08:59:12 -0800 http://forum.bigfix.com/viewtopic.php?pid=6950#6950 6950@http://forum.bigfix.com Topic: Chiming in Dade County Schools Message: 108,000 desktops. And Bigfix is still the Gold Standard of customer support :) Mon, 25 Feb 2008 18:45:05 -0800 http://forum.bigfix.com/viewtopic.php?pid=5356#5356 5356@http://forum.bigfix.com Topic: Ad in ComputerWorld Mag Message: Also the reference to "Ryan" is interesting. I think they meant "Orion", but apparently they aren't as much of an 'insider' as they would want us to believe. I am a little uncomfortable with the approach, but on the other hand I certainly do want IT managers to know that there is a better way, and I cannot think any other alternatives that will shake them to their senses on this subject. Mon, 08 Oct 2007 21:05:25 -0700 http://forum.bigfix.com/viewtopic.php?pid=5321#5321 5321@http://forum.bigfix.com Topic: Ad in ComputerWorld Mag Message: I like the red lines through the competing product names :) Wed, 03 Oct 2007 16:42:38 -0700 http://forum.bigfix.com/viewtopic.php?pid=5306#5306 5306@http://forum.bigfix.com Topic: Ad in ComputerWorld Mag Message: I attached the article if you anyone is interested in seeing it... Also, some bloggers saw the ad and reacted: http://rationalsecurity.typepad.com/blo … es_ou.htmlhttp://www.stillsecureafteralltheseyear … s_own.htmlAbove all else, I like the fact that there is a debate of whether or not she is a vulcan or an elf... (she is clearly an elf) :)...Ben Tue, 02 Oct 2007 18:09:49 -0700 http://forum.bigfix.com/viewtopic.php?pid=5291#5291 5291@http://forum.bigfix.com Topic: Ad in ComputerWorld Mag Message: Cool new ad on page 41 in Sept 24 ComputerWorld issue.  Finally, they decide to get their name out there. Tue, 02 Oct 2007 09:35:26 -0700 http://forum.bigfix.com/viewtopic.php?pid=5257#5257 5257@http://forum.bigfix.com Topic: Chiming in Dade County Schools Message: I will post more details (when I get to work)We use Bigfix successfully here. 103,000 desktops and over 340 individual locations (private WAN, 340 router)and one BES server (1 raid with several 10K drives) Fri, 28 Sep 2007 16:33:38 -0700 http://forum.bigfix.com/viewtopic.php?pid=2137#2137 2137@http://forum.bigfix.com Topic: New success story coming soon Message: I will be submitting a success story shortly that lists some of the many ways Bigfix has helped Edmonton Public Schools become more efficient.We've deployed apps district wide, patched with ease, gained insight into the network, etc.More coming shortly... Tue, 09 Jan 2007 21:50:44 -0800 http://forum.bigfix.com/viewtopic.php?pid=1314#1314 1314@http://forum.bigfix.com Topic: BigFix on Boats?!? Message: Check out the attachment to see a newspaper article about one of our customers (Stenaline) who has been running BES Agents on their ships. At this point in time in our company's growth, we know that BES Agents are in a large percentage of countries across the world and on 6 continents (unless anyone knows of a BES Agent in Antarctica?).  Now that we have BES Agents and Relays on ships, we can now start to count the oceans.Maybe someone from Stenaline can give us a hint as to how many oceans/seas that they inhabit at any given time with their 35 ships...Ben Thu, 02 Nov 2006 16:25:24 -0800 http://forum.bigfix.com/viewtopic.php?pid=1247#1247 1247@http://forum.bigfix.com Topic: Possible or not? Message: You can always email or call Martin Chorich.+1-510-740-1226  martin_chorich@bigfix.com Thu, 26 Oct 2006 12:48:24 -0700 http://forum.bigfix.com/viewtopic.php?pid=1244#1244 1244@http://forum.bigfix.com Topic: Possible or not? Message: I think you guys should also have a way to submit stories via email.  You can strip out company names, etc and post them here.  I'm sure there are companies out there that don't want to be identified, but are certainly appreciative of the tool you guys have created.Rich Thu, 26 Oct 2006 12:07:11 -0700